There will be an involvement of great importance to every small piece of ornament at Jewels power in maintaining quality and giving value to one's product, with an honest policy regarding exchange and return; a product if not satisfactory must be returned back with the pre-decided time period if it is against the rules defined. Claims will only be considered if the customer provides a clear unboxing video as proof. Ultimately, it strives for customer satisfaction, as confidence is what stands behind Jewels Power.

Eligibility to Return

• Returns should be made with all packaging intact along with the products not used at all and the certificate, receipt.

• Returns for customized or engraved pieces or jewelry altered are only acceptable when damaged or defective on delivery.

• Earrings are not accepted because of hygiene reasons.

• Initiate a return request within the stipulated time of return which would be given when an order is made.

Customers who want to return an item need to contact the customer service at Jewels Power within the time period for the return, specifying the order number and the return reason. Then, they are given further information on how to proceed, including a return address that has been determined. The jewelry is to be well-packed with the original packaging to avoid damage upon delivery. A reliable shipping service that tracks is used to ensure that the return gets to the right place. The returns are handled with great care to maintain the quality and integrity of each piece. Jewels Power respects hassle-free return experience and takes good care to process each request with utmost efficiency.

Refund Procedure

We have a strict no-refund policy in place, and refunds will not be issued under any circumstances. In the rare case of an issue, our team will work with you to resolve it in accordance with our policies of payment where shipping charges and handling fees could be deducted in case the order was returned within a specified number of business days. However, this can reject returns based on items not eligible for return under the policy, where the item will then be shipped back to the customer.

Exchanges

All sales become final without an exchange option so we do not provide exchanges on any purchase. We can in rare cases investigate issues when customers submit uncut opening/unboxing videos which provide clear proof of package receipt conditions. A video needs to demonstrate all aspects of package delivery inception along with how users opened their shipment to see the enclosed item. The availability of this evidence remains essential to consider possible claims. Exceptions only happen exceptionally rarely with verification requirements that remain strict.

Damaged or Incorrect Items

Jewels Power rigorously tests the product's quality before sending it out. Upon receiving the order, if there is a damaged or incorrect item, customers can raise a complaint within a stipulated timeframe after delivery and share provides a clear opening unboxing video for verification. A replacement may be arranged, or a full refund will be issued if the product is deemed faulty. The customer is key, and the complaints are treated in a sensitive manner to address their grievances amicably. The team tries as much to resolve issues about such problems promptly, so they do not break the trust and reliance that characterize Jewels Power.

Non-Returnable Items

The following are items that cannot be returned:

• Personalized jewelry with engravings or custom designs.

• Goods sold during clearance sales or other offers, which were labeled as final sale.

• Used items or items ruined from wear and tear.

• Return shipping costs, customs duties, and any applicable fees for international customers.

• Jewels Power is not responsible for customs delays and extra charges from returns international

• We operate under a no-refund & no-return policy; however, a refund may be granted if the returned item successfully passes all required inspections.

Processing Time

The return request is usually processed within a few business days when the product received, and refunding would depend on the account of the customer with the problem provider. The status of their return will be kept updated for the customers.

Contacting Support

For any return-related queries, customers can contact Jewels Power's customer support team through email or phone. A representative will guide the return procedure and further assist if needed.

This policy is subject to change, and the latest terms will be available on the official website.

• 50% payment advance = research

• claim unboxing video? = only be done if opening video will be shared

• No refund = no refund policy

• No exchange = no exchange policy